Contact us
Questions about a design, order or delivery? We are happy to help.
- Chat on WhatsApp
WhatsApp
Fastest for design questions and order updates.
- Send an email
Email
support@framebanao.com
- Call us
Phone
8005572358
Send us a message
Keep this ready
- Keep your order number handy (it starts with “MA-” and is shown on your order confirmation page and on your orders page).
- For a damaged or wrong item, send a photo of the frame and the outer box. See Refund & Cancellation Policy.
- Want to change your photos after ordering? Contact us quickly — we can only change a design before it goes into production.
Quick answers
Who we are
FrameBanao is a brand operated by Meclay Arts.
- Brand
- FrameBanao
- Legal business name
- Meclay Arts
- Registered address
- Plot No. 1, Radha Vihar, Kalwar Road, Hathoj, Jaipur, Rajasthan, 302012
- GSTIN
- 08IZXPK2566R1ZX
- support@framebanao.com
- Phone
- 8005572358
- Support hours
- Mon–Sat, 10 am – 7 pm
Grievance officer
For any complaint about an order, a product or this website, contact our grievance officer, Himanshu Kathania (Meclay Arts), at support@framebanao.com or 8005572358. We acknowledge complaints within 48 hours and resolve them within one month of receiving them.